Overview

This Policy Statement provides Information to Leway Trading (HK) Limited on its responsibilities and policies in accordance with the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region – Chapter 486 (the “Ordinance”).

The term “personal data” in this policy contains the meaning of the interpretation of the Ordinance.

Types of personal data collected

In order to facilitate the operation of the Company, including sales, day-to-day operations and the execution of terms, customers may be asked for personal data when purchasing products, registering as members of the Company, enjoying the relevant products and services and/or online products and services. Failure to provide such information may result in failure to meet your service requirements. Such data includes, but is not limited to:

1. Name;
2. Contact details, including mailing address, telephone number, email address and fax number;
3. Payment details, including credit card details;
4 Data used to verify identity, including identification document type and number.

In some cases, you may be required to provide certain amounts of data as required for our analysis and to provide unnamed analysis results, internally and externally, in order to improve products and services and/or to provide more information that is more specific to your needs. In most cases, you may choose not to provide such information, however, if the service is provided to the individual’s needs, or if the supply of the product is required to require you to provide all the necessary information, the provision of such information will prevent the Company from providing the relevant services. Such data includes, but is not limited to:

1. Age;
Gender;
3. Salary levels and employee information;
4. Education level;
5. Public surplus activities;
6. Other relevant and used products and services;
7. Household and household statistics;
8. Browser type and version;
9. Operating system;
10.IP address and/or domain name.

In order to cooperate with the products and services provided by the Company, the relevant information may be collected automatically in order to accurately report and manage your account, which includes ( but is not limited to ) customer transaction records and customer membership card numbers.

Disclosure of personal data

All personal data held by Leway Trading (HK) Limited will be kept confidential, however, the Company may disclose such information to:

1. A company or affiliate that is owned by or in the same controlling company as the Company;
2. any person or company representing the Company for the purpose of providing such information, or in direct connection with it;
3. Any financial institution, fee or credit card issuer, credit information or investigation agency, or collection company required to establish and provide support in respect of the costs of the services.

Leway Trading (HK) Limited does not sell, rent or transfer the customer’s personal data to companies other than the above.

Cookies

Cookies are small amounts of information stored on your computer’s hard drive by your online browser and do not contain any identifiable personal information. This website identifies visitors and provides information on the use of the website to further improve and develop the Company’s websites and services.

If you share your computer with others, we recommend that you do not use cookies. You may choose to accept or reject any cookies or set a reminder to your browser when new cookies are available. Cookies also provide protection for registered passwords and restrict visitors from logging on to www.leway.net.

Security

The Company regards the security of its website as its primary responsibility and therefore uses secure encryption. As far as possible, the Company will not be liable for the loss, misuse or alteration of customer data with strict security measures, but it has not ensured the safety of the relevant information on the Internet.

Online payment services are provided by Paypal to provide customers with comprehensive protection against illegal intrusion and misappropriation.

Access and update your profile

In accordance with Hong Kong law, you have the right to consult whether the Company has your personal data, and if the Company holds your personal data, you may request to us by e-mail to access, update, correct or request a copy of the personal data held by the Company. The Company will take reasonable steps to verify your identity before approving access to or updating your personal data.

The Company has responded appropriately within 60 days of receiving your enquiry. The Company reserves the right to impose a reasonable administrative fee on each time you access personally identifiable information.

If you do not wish to receive marketing information about our products and/or services, or do not wish to disclose, transfer or use your personal data from the Company, please write to our Customer Services Department along with your name, address, account number and reference number.

Changes to privacy and security policies

Leway Trading (HK) Limited reserves the right to make changes to privacy and security policies from time to time and to post them on this page without notice.

Contact

For any comments and enquiries on privacy and security policies, please write to Room 1601 Leway Trading (HK) Limited on the 16th floor of 39 Hong Kong’s Mong Kok Laundry Street or email us to contact our customer service department.